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jpAsked on February 27, 2018 at 3:22 AM
Dear Sirs, my wife created an account and created a form as per below but now we are trying to log into the account to edit it but we can't remember user name and password or email address used to log in
regards
<script type="text/javascript" src="https://form.myjotform.com/jsform/71654109278562"></script>
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onurc JotForm DeveloperReplied on February 27, 2018 at 3:49 AM
Hi,
This form belongs to account registered email with : pamina@thevirtualedge.co.za
You can get new password on login screen via "Forgot Password" option.
If you have any other question or comment, please let us know.
Kind regards. -
jpReplied on February 27, 2018 at 5:35 AM
thank you. unfortunately my wife doesnt remember her password and that email address no longer exists. what are our options?
regards
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onurc JotForm DeveloperReplied on February 27, 2018 at 6:08 AM
Hi,
You can open a new account. JotForm gives its users to clone forms between their accounts and also forms created by other users.
In order to clone forms, you can follow the clone steps via our guide.
https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL
If you have any question or comment, please let us know.
Kind regards, -
jpvalverdeReplied on February 27, 2018 at 7:13 AM
thank you, that was most helpful and managed to clone it, awesome work guys