Undread submission in the inbox

  • Profile Image
    compareused
    Asked on February 27, 2018 at 07:29 AM

    We are showing we have a un-read submission on our forms but when we go to our inbox there is four there and we have viewed them all but its still showing a un read one.

    I have logged out the account and back in but its still showing a un read submission.

  • Profile Image
    Richie_P
    Answered on February 27, 2018 at 09:11 AM

    I checked your form and you do have 4 submissions only.

    Did you try clicking the Inbox to open the unread file?

    Let us know how it goes.