How to get multiple choice answers to show in submission?

  • JotFCS
    Asked on February 27, 2018 at 11:09 AM

    We recently created a form for our website but have encountered an issue. We have questions on this for that are multiple choice but when we receive submissions, we aren't given the choice selected by the applicant. Just the choices. How can we fix this? I've attached a picture.

    Jotform Thread 1398489 Screenshot
  • John_Benson
    Replied on February 27, 2018 at 12:33 PM

    I checked the last form you edited (https://www.jotform.com/80305763351149) and it looks different to the screenshot you provided. I also did not find the field "What is/are the chief.." field.

    Could you please provide the form link so we can investigate it further? 

    We'll wait for your reply. Thank you.

  • JotFCS
    Replied on February 27, 2018 at 1:24 PM

    Here it is.


    link: https://form.jotform.com/80564354151150

  • John_Benson
    Replied on February 27, 2018 at 2:24 PM

    I cloned the form to test it on my end and I can say that is the normal behavior of the Multiple Choice field. Please try using the Single Choice field if you want the user to select only one option. 

    Here's a screenshot of my test after selecting one option in the Multiple Choice field:

    1519759216Multiple Choice 001 Screenshot 10

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