Can you tell me what form data is stored and where it is stored ?

  • Profile Image
    Daniel 
    Asked on February 27, 2018 at 11:21 AM

    I am considering JotForm for my companies online forms, where is my data kept?

    I am in Canada and work for a Canadian company and have been looking at JotForm for our online form needs however my understanding of the Canadian Freedom of Information and Protection of Privacy laws would require us to ensure that personal data is stored in Canada. 

    Can you tell me what form data is stored and where it is stored (what country)?

     

    Thanks,

    Daniel Godfrey

    Aquatics Programmer, District of West Vancouver

  • Profile Image
    Richie_P
    Answered on February 27, 2018 at 12:52 PM

    Jotform data centers are located in the US(IOWA,Virginia) and EU(Germany,Frankfurt).

    You can check this link for more information.

    https://www.jotform.com/security/

    We collect all possible information given in your form except the billing info. You can also encrypt your form,so that you can only view the submissions/data.

    Here is a guide on -Encrypted-Forms-and-How-to-Use-Them

    Hope this information helps.


    Please let us know if we can be of further assistance.