Mobile: Form is crashing

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    Asked on February 27, 2018 at 11:27 AM

    Hi there!

    We've had multiple reports of our form crashing on mobile. Do you have any advice on how to prevent this?

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    Answered on February 27, 2018 at 12:44 PM

    We would need more information.

    1) What form are you referring to?


    2) Are you getting an error message? If so please provide it

    3) Can you provide a screenshot of the problem? That will help us understand what is wrong.


    4) Can you provide us with the steps to reproduce the problem? The first thing we do is to try and reproduce the problem. Once we can do this we look into supplying a solution for you.