Sub-users Unable to View Shared Forms

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    Asked on February 27, 2018 at 11:52 AM

    I have several sub-users the create forms under this account. Suddenly today none of my sub-users had access to the shared forms. I've tried deleting a user and re-adding them but they still do not have access to the forms that they did in the past. 

    1519752868Jotform Error.jpg

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    Answered on February 27, 2018 at 12:54 PM

    This should now be fixed.  Sub-users can now view the shared folder once again.  Let us know if they are still unable to do so and we  will be happy to have another look.