users can't see shared forms

  • TXEd
    Asked on February 27, 2018 at 12:43 PM

    I just added two new users to our txed account. debbie.ratcliffe@tea.state.tx.us and lenny.sanchez@tea.state.tx.us. The SBOE folder is shared with them but they are unable to see it when they log in.

  • David JotForm Support
    Replied on February 27, 2018 at 12:56 PM

    This should now be fixed.  Sub-users can now view the shared folder once again.  Let us know if they are still unable to do so and we  will be happy to have another look.