Why is our submisison limit not resetting in deleting old submission?

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    cliffblacksxsw
    Asked on February 27, 2018 at 12:54 PM

    Need Help ASAP, its stating that my submission is almost full...I went ahead and deleted information that was not needed. Is there a reason why its not updating to allow usage on my forms....

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    TREVON
    Answered on February 27, 2018 at 02:03 PM

    Apologies for any inconviniences caused. The reason that even after deleting your submissions your account still shows no changes is that submissions are reset on 1st Day of every month. Hence vene if you delete the submissions as it will still have to be rest on the 1st of every month.

    Below is a details guide on different Plan and usage Limits and how each is reset.

    https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

    Kindly do let ua know if you need further assistance.