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STEPllcAsked on February 27, 2018 at 1:32 PM
Hello,
I am using the new one question per page card format on a form, and my custom background and colors are not displaying when I publish the form. The background and colors show properly when I am editing the form but as soon as I hit preview or publish, the background is gone, and the color reverts to the blue and green option that is predefined by JotForm. What am I doing wrong?
Thanks!
Page URL: https://form.jotform.com/80504910829154 -
Jed_CReplied on February 27, 2018 at 2:26 PM
Just tried viewing your form and I was able to view your selected theme. Please confirm if the theme shown in my sample image below is the one you are currently using?
I'm also seeing the same background and color when viewing your form directly.
Sample screenshot:
Looking forward for your response.
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STEPllcReplied on February 27, 2018 at 2:29 PM
Hi Jed,
Thanks for your response. What you're seeing is correct, however it is still showing like this for me:
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Jed_CReplied on February 27, 2018 at 2:34 PM
I have now cleared your form's cache, please try clearing your browser's cache and logout then log back in.
Please also try logging in to your Jotform account using other browsers and see if that allows you to view the newly applied theme.
Let me know how it goes.