Problem using multiple conditional statements

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    kenherr46
    Asked on February 27, 2018 at 03:54 PM

    My form has conditional statements.  When Racer #1 Event Entering selects 5k then the Racer #1 Age category question appears.  When Kiddie Dash is selected then the age question disappears and a text message appears.

    I have duplicated the questions for Racer #2 but cannot get the conditional statements to work for the second set of questions.

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    Mike_G
    Answered on February 27, 2018 at 04:55 PM

    We would like to apologize for any inconvenience. I was able to reproduce the issue on a clone version of your form. I will just make some further tests and I will get back to you as soon as I found a solution.

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    Mike_G
    Answered on February 27, 2018 at 05:17 PM

    The issue you are having is caused by a conflict in your condition.

    These conditions

    1519769281t17_07_32.png

    are in conflict with this condition

    1519769303t17_05_49.png

    To fix the issue, please update the condition that shows the second set of questions.

    1519769481t17_09_45.png

    You may also update the conditions that show the second "Racer #2 age category" field

    1519769802t17_15_41.png

    and the "Kiddie Dash is open to racers ages 2 - 10..." text field

    1519769839t17_14_38.png

    I hope this helps. If you have other questions, please feel free to let us know.

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    kenherr46
    Answered on February 28, 2018 at 02:43 PM
    WORKS GREAT however is there a way to duplicate these several conditional
    statements for use with "Racer #3" and more? Or, do I have to create each
    of them for each additional racer?
    ...
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    Mike_G
    Answered on February 28, 2018 at 03:13 PM

    There is an option to duplicate a condition.

    1519848445t15_07.gif

    However, just to avoid any confusion, I suggest that you create the condition for the other fields in your form manually. It will also help you detect any issues if you test the condition after you created it.

    If you need any assistance in creating conditions in your form, please let us know and give us the details. We will be glad to help you further.

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    kenherr46
    Answered on February 28, 2018 at 03:43 PM
    Agreed - I wish there was a way to select multiple conditions to duplicate
    instead of having to duplicate them one at a time.
    Do the conditional statements need to be in order of execution or can I put
    all similar conditions together in one area - that would make it easier to
    keep track of changes between duplicated conditions?
    ...
  • Profile Image
    Mike_G
    Answered on February 28, 2018 at 03:59 PM

    I wish there was a way to select multiple conditions to duplicate instead of having to duplicate them one at a time.

    I'm afraid we do not have that feature yet, but we can submit a feature request on your behalf.

    Do the conditional statements need to be in the order of execution or can I put all similar conditions together in one area - that would make it easier to keep track of changes between duplicated conditions?

    If each condition is not in conflict with another condition then that is fine. But if there is a conflict, the condition that's on the top of the list will always be the priority.

    Here's an example - https://form.jotform.com/80586365843972

    The Output will show the word "Apple" even if there is another condition to show "Carrots" when the checkbox is checked. This is because of the order of conditions in that form.

    I hope this helps. If you have other questions, please do not hesitate to let us know.