Is there any type of widget or solution if the caller call before?

  • Profile Image
    cheapo
    Asked on February 27, 2018 at 04:29 PM


    As you know by now I'm trying to do order forms for different pizza restaurant


    My business scenario is
    I will answer their phone and send an order form  through an email printer to  different pizzerias
     
    The question I had for you now
     Is there any type of widget  or solution if the caller  call before
    I last week and I took the pizza order and sent out  it is there a way
    not to type in repetitive stuff address phone number Etc
     
    Look forward your for your quick response
    Thanks again Robert Bernay
  • Profile Image
    Victoria_K
    Answered on February 27, 2018 at 05:21 PM

    I'm afraid, that if you are filling the form by receiving phone calls, you will have to look through your submissions manually. 

    I can suggest adding a name field or a phone number to your form to identify the duplicate calls easier. You can take advantage of Serch in Submissions tool.

    1519770071JotForm · Submissions_ Clone

    When you find that the user had called earlier, you can edit his previous submission and send it to pizzeria again.


  • Profile Image
    cheapo
    Answered on February 27, 2018 at 05:43 PM
    I have name and phone number field
    so what is the trick how to use it?
    type in nothing show up
    ...
  • Profile Image
    cheapo
    Answered on February 27, 2018 at 06:43 PM
    Victoria
    The final version I believe is 2 / 25/18 new working from test Brooklyn
    Pizza
    Can you please look in my account
    When I do a preview and send the email I no longer have the order number I
    have the number but not the words (order number)
    Also you explain to me last time I can edit what I want to show on the
    email I believe I took out all the calculator but the last one
    But when I email it to calculate it still show up
    Yes I understand there's an item number in there but still I don't want to
    show at the end of the email the only number I want to show is the Grand
    total on the bottom
    ...
  • Profile Image
    John_Benson
    Answered on February 27, 2018 at 08:56 PM

    I cloned the form (http://www.jotform.co/form/80556291045860) and I noticed that the "Order Number" text is missing in the notification email content. Please edit the email content and click the Save button when you're done.

    1519782871email_contents.png

    I hope this information helps. Please contact us again if you need assistance.