What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I can`t acces to my account.

    Asked by guest_22914664211045 on October 18, 2012 at 11:36 AM

    Hello support team, I try to acces in several momments to my account i can´t do it, i ready try to send the steps for a new pasword but i did`t receive the email, please can you check my account user: servicio.cliente@cipreseshotel.com

    regards.

  • Profile Image

    Answered by pinoytech on October 18, 2012 at 12:05 PM

    Hi,

    Your account is using this username "cipreseshotel".

    If you need further assistance, feel free to contact us at anytime.

    Thanks.

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    Answered by guest_22915215982053 on October 18, 2012 at 12:52 PM

    THX..Now i did it, why is not possible to access, from the mail acount, only with the username?

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    JotForm Support

    Answered by abajan on October 18, 2012 at 01:10 PM

    Glad to hear things have been resolved. Have you checked the spam/junk mail folder to see if the password reset was sent there instead of your inbox?