Unable to open uploaded file: 404 error showing.

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    HeatherWalk
    Asked on February 27, 2018 at 10:46 PM

    The image shows as a link which then goes to the 404 JotForm page.

    The form name is: real estate listing service

     

    15197892492-27-2018 10-37-56 PM.jpg

    This is from the JotForm settings; email page.

     

    15197895852-27-2018 10-44-17 PM.jpg

  • Profile Image
    Nik_C
    Answered on February 28, 2018 at 05:16 AM

    I tested this issue and I was able to replicate it.

    I will forward this problem to our backend team for further checking.

    We will inform you further through this thread.

    Thank you!

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    HeatherWalk
    Answered on March 30, 2018 at 10:18 AM

    Hey there JotForm,

    Just wondering since a month has passed if there has been some progress, sure would like to have the use of the form again.

    Thanks as always. 


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    Richie_P
    Answered on March 30, 2018 at 10:22 AM

    We are sorry for the  delay.

    Your ticket has been assigned to a developer and is flagged as important. Unfortunately, we still have no news of an update.

    We will let you know via this thread if updates are available.

    Thank you for your patience.

  • Profile Image
    HeatherWalk
    Answered on April 30, 2018 at 05:32 PM

    Hey there JotForm,

    Just wondering since two months has passed if there has been some progress, sure would like to have the use of the form again.

    Thanks as always. 

  • Profile Image
    John_Benson
    Answered on April 30, 2018 at 08:43 PM

    Sorry for the inconvenience.

    There's still no update regarding on this issue. We will do our best to let you know once the issue is fixed or if there's an update.

    Thank you.

  • Profile Image
    HeatherWalk
    Answered on May 31, 2018 at 08:31 PM

    Hey there JotForm,

    Just wondering since three months has passed if there has been some progress, sure would like to have the use of the form again.

    Thanks as always. 

  • Profile Image
    Jan
    Answered on May 31, 2018 at 09:56 PM

    Unfortunately, we still do not have any update regarding this ticket. I will contact the developer assigned to this issue and I will ask for an update.

    Thank you for your understanding.

  • Profile Image
    HeatherWalk
    Answered on June 28, 2018 at 08:28 AM

    Hey there JotForm,

    Just wondering since four months have passed if there has been some progress.

    Thanks as always. 

  • Profile Image
    Richie_P
    Answered on June 28, 2018 at 09:57 AM

    Sorry for the inconvenience.

    Unfortunately, we still have no news of an update.

    I will contact the assigned developer and ask for possible updates that can be shared.

    Again,we are sorry for the delay and thank you for understanding.



  • Profile Image
    HeatherWalk
    Answered on July 30, 2018 at 09:52 AM

    Hey there JotForm,

    Just wondering since five months have passed if there has been some progress.

    Thanks as always. 

  • Profile Image
    Jan
    Answered on July 30, 2018 at 11:04 AM

    Upon checking, I can see that we still do not have any update regarding this matter. I will contact the developer assigned to this thread and I will ask for an update.

    We apologize for the inconvenience. Thank you for your understanding.

  • Profile Image
    Jan
    Answered on August 05, 2018 at 09:11 PM

    Hello there @HeatherWalk,

    Our developer said that the issue is now resolved. Can you please verify and let us know if the issue persists? 

    Thank you for your patience.