How do I allow my team members to receive submission emails?

  • Profile Image
    st_venice
    Asked on February 28, 2018 at 02:57 AM

    Hi, currently I am testing the functions. How do I allow my team members to receive the emails as an admin and see the submissions, other than collaborating for form editing?

  • Profile Image
    ashwin_d
    Answered on February 28, 2018 at 08:32 AM

    Yes it is possible to achieve your requirement bu adding "Recipient Email" in form's notification email alert. The following guide should help you how to add recipient email address in form's notification email alert:  https://www.jotform.com/help/41-How-to-Find-and-Change-the-Email-Address-Used-for-Notification-Email

    Please note that you can also create sub-user account and share forms with your team members to view / edit forms or submissions. This type of users are to assist you in your work. You may like to take a look at the following guide which should help you:   http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User

    Hope this helps.

    Do get back to us if you have any questions.

  • Profile Image
    st_venice
    Answered on February 28, 2018 at 08:43 PM
    I’m testing it out as a free user before deciding whether or not to take other plans. So not able to add emails to the list currently.
    Thanks.
    Best regards,
    Foo Si Hui Venice
    IPTV– Infrastructure Management & Assurance (IMA)
    Contact Number: +65-91181597
    Singapore Telecommunications Limited
    [Description: Description: Description: cid:image001.png@01D035AF.D0E6F410]
    ...
  • Profile Image
    ashwin_d
    Answered on March 01, 2018 at 01:19 AM

    That is correct, in free account you cannot add more than one recipient email. Please remove the existing recipient email and add new recipient email to test your form.