Why does my CONDITIONS not work correctly?

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    brits@153.co.za
    Asked on February 28, 2018 at 03:56 AM

    I am having endless problems with setting up and getting the conditions for my form working correctly. 
    Is there a tutorial available?

    Hide Multiple fields will for instance, only recognise and hide some of the selected fields.  Displaying or SHOW... when a selection in a drop down field is clicked, refuses to show the selected fields and one needs to click on other fields before it responds.. This is not a caching problem as it is experienced by new clients ( first time visitors)

  • Profile Image
    Sabbir
    Answered on February 28, 2018 at 09:05 AM

    Sorry for the problem you are having.

    I have cloned your form but I did not find the condition you have mentioned above.

    Please check my cloned form here: https://form.jotform.com/80583609901965

    Here is the screenshot of the conditions on my cloned form:

    1519826624clientcond.jpg

    Have you removed it?

    You can follow this guide to know about using the conditions:

    https://www.jotform.com/help/57-Smart-Forms-Using-Conditional-Logic

    If you have any further query, please let us know.