Why does my CONDITIONS not work correctly?

  • brits@153.co.za
    Asked on February 28, 2018 at 3:56 AM

    I am having endless problems with setting up and getting the conditions for my form working correctly. 
    Is there a tutorial available?

    Hide Multiple fields will for instance, only recognise and hide some of the selected fields.  Displaying or SHOW... when a selection in a drop down field is clicked, refuses to show the selected fields and one needs to click on other fields before it responds.. This is not a caching problem as it is experienced by new clients ( first time visitors)

    Jotform Thread 1399625 Screenshot
    Page URL: http://153.co.za/sign-up-new/
  • Sabbir
    Replied on February 28, 2018 at 9:05 AM

    Sorry for the problem you are having.

    I have cloned your form but I did not find the condition you have mentioned above.

    Please check my cloned form here: https://form.jotform.com/80583609901965

    Here is the screenshot of the conditions on my cloned form:

    1519826624clientcond Screenshot 10

    Have you removed it?

    You can follow this guide to know about using the conditions:

    https://www.jotform.com/help/57-Smart-Forms-Using-Conditional-Logic

    If you have any further query, please let us know.