Electronic signatures are not downloading onto the PDFs

WHEN WE DOWNLOAD A JOTFORM THE ELECTRONIC  SIGNATURES ARE NOT DOWNLOADING WITH THE PDF WHY IS THIS 

Thank you for contacting us.

We have different signature widgets available at JotForm.

Please provide us with a link to the form in question, so we will be able to check the signature type and PDFs.

https://form.jotformeu.com/80573782684368

FORM SHOWS SIGNATURES BUT WHEN WE DOWNLOAD PDF THEY DON'T APPEAR

To enable the signatures in your pdf, just go your submissions page.

In you submission page go to Settings by selecting the gear icon and checking "Show Headers and Texts".

That should show your signature widget in your pdf.

Let us know how it goes.

THAT DIDN'T SHOW THE SIGNATURES FOR:

https://form.jotformeu.com/80494616597369 

BUT I HAVE FOUND THAT IF I CLICK PRINT AND THEN DOWNLOAD PDF FROM THERE INSTEAD OF PRINTING THE SIGNATURES SHOW THAT WAY

I downloaded a PDF report of the most recent submission of the form you provided and the signatures are shown inside of the report.

Were you able to resolve the issue?

We have been using the print option to download the pdf

It is not every form just odd ones

I have replicated the issue when I tried to print the submission.

You need to enable the Show Headers and Texts in your pdf settings.

So that you can see the signatures.

Hope this information helps.

Please let us know if we can be of further assistance.