I believe my account has been suspended can you please verify.

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    sditter310
    Asked on October 18, 2012 at 12:38 PM

    Hi,

     

    I just started using your forms, and I was very impressed.  However, when I tried to submit a test form, I was made aware that form has been disabled.  I believe it is due to the thought that this may be a phishing site, but it is a form used for people to contact the church.  Is there a way I need to create the form, so the phishing software doesn't flag it?  The information isn't used for inappropriate reasons, soley to respond to people's questions and concerns.

     

    Thanks,

    SDitter 

     

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    moonzkie
    Answered on October 18, 2012 at 12:59 PM

    Hi,

    I've check your form settings and found it to have an expiration date set to: September 9, 2012

    You may want to remove this or to adjust the submissions date limit to have your form enabled again.

    Hope this helps.

    Thank you.

  • Profile Image
    sditter310
    Answered on October 18, 2012 at 01:09 PM

    I have changed the expiration date, but I am still receiving the same error message?  I'm not sure if it is due to the other form I have?  It is on webpage http://www.duboisalliance.com/Home/Index/88.  I was able to send out a test form from this page, but then I started recieving the errors on both forms.  I received the notification from the first test submission, but now I am unable to submit a form?

     

    Thanks

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    pinoytech
    Answered on October 18, 2012 at 01:14 PM

    Your form is working fine in my end. Can you please try to delete your browser cache and cookies?

    Thanks.

  • Profile Image
    Answered on October 18, 2012 at 01:29 PM

    Its working properly now.  Thanks for your help

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    pinoytech
    Answered on October 18, 2012 at 01:30 PM

    Good to hear that! If you need our assistance again, feel free to contact us at anytime.

    Have a good day!