Problem with alignment

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    JanieFisher
    Asked on February 28, 2018 at 10:07 AM

    Two of my single choice form elements are aligning to the left side. I've tried to make then go across the form, and when I select form preview is does show this:

    1519830329Screen Shot 2018-02-28 at 8.00but - when I open the form from the link on my website, it looks like this:

    1519830381Screen Shot 2018-02-28 at 8.00I've tried shrinking and unshrinking the elements, with no change in the alignment.


    Help!!

  • Profile Image
    Adrian
    Answered on February 28, 2018 at 11:40 AM

    The form labels seem to be displaying properly now.

    1519835983prp.png

    If the issue persists, please clear the cache of your browser and try again.

    If the form is embedded on a website, please let us know the URL of the website.

  • Profile Image
    JanieFisher
    Answered on February 28, 2018 at 12:43 PM
    Attachment available until Mar 30, 2018
    They do when I view them within Jotform, but when I go to them from a link on my website or from an email, the alignment is still to the left. Just took this video:
    Click to Download
    IMG_3753.MOV
    20.6 MB
    ...
  • Profile Image
    Adrian
    Answered on February 28, 2018 at 01:32 PM

    I am not able to replicate the issue.
    I just cleared the cache of your forms. Please try again using the Private Mode of your browser.

    Unfortunately, we cannot see the video attachment. If the issue persists, please upload the video here https://streamable.com/ or upload it to a storage service like Google Drive or Dropbox and send us the link.

  • Profile Image
    JanieFisher
    Answered on February 28, 2018 at 03:43 PM
    Still having the same issue. Here is the video (I hope)

    ...
  • Profile Image
    Richie_P
    Answered on February 28, 2018 at 04:51 PM

    If your forms are embedded in you website, kindly to re-embed  it again.

    To show screenshots or gif , you can check this link.-How-to-add-screenshots-images-to-questions-to-the-support-forum

    Let us know how it goes.