We are trying to login but we get a suspension message

  • vania
    Asked on February 28, 2018 at 10:13 AM

    bom dia, estava quase concluindo o formulário e fui desconectada, ao tentar reconectar deu erro; que é isso? não consigo concluir mesmo me recadasteando.


  • Welvin Support Team Lead
    Replied on February 28, 2018 at 11:53 AM

    The term "senha" which means Password is present in your form. This triggers our system to autosuspend your account. Please consider changing this wording in the form. I have already reactivated your account, so you should be able to edit it now.

    Also, please check our terms of use for more details of what forms we do not allow: https://www.jotform.com/help/8-Terms-of-Use