Plain text emails

  • akellman
    Asked on February 28, 2018 at 10:58 AM

    Is there a way to force the emails being sent from forms to be sent in plain text format instead of HTML?


    Thank you,

    Ari Kellman

  • Richie JotForm Support
    Replied on February 28, 2018 at 12:15 PM

    We can remove the source code of the email content, so that it would become plain text.

    Go to your Email Notification, then Email Content> Source Code.

    Plain text emails Image 1 Screenshot 30

    Open the source code, select all and then press delete button then ok.

    Plain text emails Image 2 Screenshot 41


    Now your email is on plain text.

    You can check this article for more information.How-to-Have-Text-Only-Message-Format-in-Email-Deprecated-


    Please let us know if we can be of further assistance.