Payment Submissions Limit

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    smcwesty
    Asked on February 28, 2018 at 11:31 AM

    I have set up forms with Stripe integration.  Does my limit mean I can only receive 10 separate Stripe payments per month?

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    BJoanna
    Answered on February 28, 2018 at 12:43 PM

    That is correct. The Bronze accounts can receive up to 10 payment submissions per month. 

    Payment Submissions - This is the number of submissions that have payment integrations on them. So for example, we have Stripe payment integration on our form, if a user fills out the form, submitted it and successfully completed the payment, then that would be counted as a payment submission.

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    smcwesty
    Answered on February 28, 2018 at 12:48 PM

    Thank you.  Then I will need to upgrade to Silver.  How do I do that while also indicating that we're a nonprofit organization for the 50% discount?

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    BJoanna
    Answered on February 28, 2018 at 01:09 PM

    If you are a non-profit organization, I would suggest you to first apply for a non-profit discount and then once your application is approved to upgrade account to Silver. 

    You can apply for a non-profit discount here - https://www.jotform.com/nonprofit/pricing/ 

    How to Upgrade My Account