- ftongaAsked on February 28, 2018 at 12:18 PM
I'm trying to set up this form to use our company's paypal pro account but it keeps giving me this:
Invalid Configuration - This transaction cannot be processed due to an invalid merchant configuration.
How do I connect to Wizard? What do I do if I have all the API information correct?
- JotForm SupportJohn_BensonAnswered on February 28, 2018 at 01:41 PM
If you don't have a PayPal Business Account, then you won't be able to use or integrate with PayPal Pro or PayPal Express. You will be limited to using the regular PayPal integration.
Please try using the PayPal Standard and if the issue still persists, please let us know. Thank you.
- ftongaAnswered on February 28, 2018 at 01:57 PM
We do have a pay pal pro account which is why I selected that. How can I get around this issue I'd like to publish this form as soon as possible.
- JotForm SupportJohn_BensonAnswered on February 28, 2018 at 02:16 PM
I see. Thank you for confirming that you have PayPal Pro account. Please try verifying it again and make sure the credentials are correct.
If the issue still persists, try contacting PayPal Pro support. Let us know how it goes.