Too many request error

  • phshomeroom
    Asked on February 28, 2018 at 12:20 PM

    I am doing March Madness trivia at my high school where each homeroom is submitting answers (103) and about 15 of them got the Too Many Requests error message.  However, I just submitted a TEST and it went through just fine.  Please advise as the competition goes live next week!

    User Name:  phshomeroom


    Thank you.

    Jotform Thread 1400224 Screenshot
  • Richie JotForm Support
    Replied on February 28, 2018 at 1:27 PM

    Forms are limited to allow only up to 60 submissions per minute. If it goes over that, the users who try to submit your form within that minute will get that error.

    The solution would be, waiting for a minute before submitting will allow them to submit the form.

    Hope you find this information useful.

    Please let us know if we can be of further assistance.

  • Andrés cuestas
    Replied on March 2, 2018 at 9:47 AM

    i have the same erro constantly without 60 submission per minute you have a big problem with that.

  • aubreybourke
    Replied on March 2, 2018 at 11:09 AM

    @Andres: We have moved your question to its own thread. We will address it there shortly.