Too slow to open the form in China, how to solve it out?

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    mcjctravel
    Asked on February 28, 2018 at 01:13 PM

    No matter using EU or USA data center, all slow, how can I solve it out?

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    david
    Answered on February 28, 2018 at 01:52 PM

    I checked a few of your forms from the U.S. and from a VPN in the EU, from both locations they load quite quickly.  It doesn't appear to be a server issue on our end.  Unfortunately, I don't have an active Chinese VPN I can test with. 

    Try from a network other than your current one to see if the same slowdown issue is present.  A cell phone on mobile data would be the easiest to check.  If the issue persists, let us know and we will see what we can do.  As far as I can tell though, the loading speed issue shouldn't be caused on our end.