- mcjctravelAsked on February 28, 2018 at 01:13 PM
No matter using EU or USA data center, all slow, how can I solve it out?
- JotForm SupportdavidAnswered on February 28, 2018 at 01:52 PM
I checked a few of your forms from the U.S. and from a VPN in the EU, from both locations they load quite quickly. It doesn't appear to be a server issue on our end. Unfortunately, I don't have an active Chinese VPN I can test with.
Try from a network other than your current one to see if the same slowdown issue is present. A cell phone on mobile data would be the easiest to check. If the issue persists, let us know and we will see what we can do. As far as I can tell though, the loading speed issue shouldn't be caused on our end.