- forms5000Asked on February 28, 2018 at 01:50 PM
I am able to view submissions on the jot form screen without problems, however, when I try to download the excel the excel table opens with results encrypted rather than text. how do I fix this problem
- JotForm SupportJed_CAnswered on February 28, 2018 at 02:31 PM
Sorry, but it is not possible to export your submissions in excel format. It is stated on the article: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them
That some features are not available for Encrypted Forms.
Please let us know if you have any other question.