Is it possible to export encrypted submissions to excel format?

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    forms5000
    Asked on February 28, 2018 at 01:50 PM

    I am able to view submissions on the jot form screen without problems, however, when I try to download the excel the excel table opens with results encrypted rather than text.  how do I fix this problem  

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    Jed_C
    Answered on February 28, 2018 at 02:31 PM

    Sorry, but it is not possible to export your submissions in excel format. It is stated on the article: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them

    That some features are not available for Encrypted Forms. 

    1519047304Encrypted.png

    Please let us know if you have any other question.