Why are users receiving email of what they have filled in the form?

  • Profile Image
    Albego
    Asked on February 28, 2018 at 01:56 PM

    Hola la pregunta nuevamente es:}

    Por que a los usuarios que completan el formulario instalado en mi fanpage tambien reciben un email con los datos que completaron

    Tambien reciben copia del formulario (ademas con publicidad) como me llega a mi 

    esa opción se puede eliminar ? 


    Gracias

  • Profile Image
    TREVON
    Answered on February 28, 2018 at 02:40 PM

    The reason the form your users are getting an email of data they have entered, is because you have enabled and configured autoresponder which sends email back to user once they fill the form with data they have filled.

    If you want to disable the users from receiving the email kindly follow guide below on how to remove the autoresponder.

    https://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder

    Kindly do let us know if you need further assistance.