Is it possible to use conditions in email content like we use in the build section?

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    jasgrewal
    Asked on February 28, 2018 at 03:48 PM

    Hi,

    I am trying to update the content of an email that is sent to recipients after submission. Is it possible to use conditions in email content like we use in the build section of jot form?

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    Welvin
    Answered on February 28, 2018 at 04:54 PM

    You can conditionally send an email, but the content can only be changed in the email settings/tab.

    https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    Please note that the form won't resend the email to your existing submitters once you update the email template. To resend, you will have to access the submissions page and edit the submissions one at a time.