- liquisiteAsked on February 28, 2018 at 04:23 PM
We have purchased a firm that has been using JotForm for their accounts. I have just gained access but we don't see the client in the form list. I can provide the url with the form if that helps. The company is Silbo.
Also how do I clean out the old emails so the platform continues to work?
- MarvihAnswered on February 28, 2018 at 05:53 PM
The form on the website link you shared can be found when you click "My Forms".
You need to delete some Submission data to remove the form Over quota, you might also want to backup first by Downloading your Submissions .
The Upload space also needs to be cleaned here is how to download uploaded files. https://www.jotform.com/help/356-How-to-Download-the-Submission-Files
Please check this guide on how to delete Submission data. https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data