What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    can I get a phone number to contact someone?

    Asked by championgloves on October 18, 2012 at 05:28 PM

    We are locked out

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    Answered by jeanettebmz on October 18, 2012 at 05:30 PM

    Unfortunately, we don't provide support over the phone yet. But feel free to post here your questions , please provide details and we will help to the best of our abilities

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    Answered by championgloves on October 18, 2012 at 05:31 PM

    It says we are out of space, what can i do

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    Answered by jeanettebmz on October 18, 2012 at 05:37 PM

    Your account is overlimit. What you can do is to upgrade to Premium, we have reactivated your account for a short time, so you can upgrade, this time our system will ask you to upgrade via Fast Spring instead of Plimus

    Let us know if you need further assistance

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    Answered by championgloves on October 18, 2012 at 05:47 PM

    i do not know the difference.  I will go to upgrade button.