I am having issues integrating Authorize.Net to capture payments- I keep getting an error message.

  • Ashley Flores
    Asked on February 28, 2018 at 5:47 PM
    Jotform Thread 1400814 Screenshot
  • Jan
    Replied on February 28, 2018 at 8:27 PM

    The error message you are getting is related to the credentials you entered in the Authorize.Net integration.

    I checked your form and I can verify that Authorize.net is not in Sandbox mode. Please re-check if the API Login ID and Transaction Key are correct. Here's a support document from Authorize.Net: https://support.authorize.net/authkb/index?page=content&id=A405.

    If you are planning to capture the payment information and charge the user at a later time, please check this guide: How-to-Enable-Payment-Authorization.

    If you want to test it first, please check this guide: How-to-Test-Authorize-net-Payment-Tool-on-Sandbox-Mode.

    I also cleared your form cache so that your forms will be refreshed from our servers.

    Hope that helps. Thank you.