How to setup one use per customer coupon code

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    Asked on February 28, 2018 at 08:08 PM

    Hello! I am just submitting this as a suggestion, as I have looked for the answer to this and it appears this is not possible in jotform. It would be great if you could set functionality on jotform for a one use per customer coupon code. I looked at the work arounds for cookies, IP address and email limits, though they don't work for me. I am using jotform for people to pay for my services, and they may need to submit the form more than once to be able to pay. Just thought I would put in my "2 cents" about this as others may be making the same request. Thanks for reading! Joy

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    Answered on February 28, 2018 at 10:30 PM

    This is already possible by setting up a coupon limit: 


    Let us know if you need anything else, we will be glad to assist you.

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    Answered on February 28, 2018 at 10:33 PM

    I see what you mean now, you would like to set the limit per customer use, so once a customer has used it, he can not use it again, however, that does not mean that someone else(who has not used it yet) can't use it, is that correct?

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    Answered on February 28, 2018 at 11:24 PM

    Yes, that was what I meant. I would like for other customers to be able to use the code, though only one use per customer. I found the coupon limit you are talking about, though it is my understanding that is total coupons. Thanks!

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    Answered on March 01, 2018 at 03:39 AM

    Unfortunately it is currently not possible configure coupon code to allowed to be used just once per customer.

    I am creating a feature request ticket and forwarding it to our backend team. We will get back to you as soon as we have any update from them.