- stapljaAsked on October 18, 2012 at 06:03 PM
I can receive email notifications thru my personal email but not thru my work account which is what I need. can you advise if my email is on your bounce list. firstname.lastname@example.org
- fxrAnswered on October 18, 2012 at 06:25 PM
Hi John, its not.
Further, Our logs are reporting emails being accepted for delivery by your email host - at least 2 today.
I see that you have set the Sender Email to noreply@jotform, my guess is that your work spam filters are blocking our emails. I dont know how difficult it will be to ask one of your works I.T guys about that?
A possible workaround: Are you able to set up a rule in your personal email account to forward emails from email@example.com to work address?