- brandideeAsked on February 28, 2018 at 10:05 PM
- JotForm Supportashwin_dAnswered on March 01, 2018 at 02:59 AM
Please note that in free account you can only receive up to 3 payment submissions per month. That means all your forms put together can receive up to 3 payment submissions in a month. If you reach payment submission limit, all your forms which has payment tool will be disabled. To enable forms again, you will have to upgrade your account or wait for the first day of next month when the submission counters are reset.
The following guide should help you how to upgrade your account: https://www.jotform.com/help/331-How-to-Upgrade-My-Account
Do get back to us if you have any questions.