- HCHFAmarilloAsked on March 01, 2018 at 10:11 AM
I received a PayPal donation notification, but I was not notified with a jotforms email. It is set up on our website.
- MarvihAnswered on March 01, 2018 at 11:21 AM
The notification email didn't trigger because Incomplete Payments is not counted as a Successful submission.
Please check the link below regarding Incomplete Payments and how to fix it so that it will automatically check if there is a Payment Made from that Submission.
Here's the guide on how to enable IPN on your Paypal Account https://www.jotform.com/help/276-How-to-Enable-IPN-on-your-Paypal-Account.
Please let us know if you need any assistance