How to ensure you get a Facebook thumbnail image?

  • ronbrownleaders
    Asked on March 1, 2018 at 11:46 AM

    In which survey field should I insert an image to make sure a preview image appears when I paste the link to the survey in the body of a Facebook post?

  • Sabbir
    Replied on March 1, 2018 at 12:25 PM

    Unfortunately, due to facebook restrictions on not allowing custom images on post anymore, you can't achieve this when sharing the direct link to your form.

    A workaround is to use your form source code http://www.jotform.com/help/104-How-to-Download-a-Source-Code-of-your-Form.

    Embed your source code on a clean HTML page. On top of the source code, add the Facebook meta tags from this page https://developers.facebook.com/docs/sharing/webmasters.  Make sure to set your content values particularly the image as it is used as the thumbnail image on Facebook posts.

    How to ensure you get a Facebook thumbnail image? Image 1 Screenshot 20

    If you have any further query, please let us know.