What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email alerts never work

    Asked by posterlism on October 19, 2012 at 01:01 AM

    Tried many time. Tested the email okay. 

    But when someone completed the form, never notify me...

     

    Thanks!

    Page URL:
    http://www.jotform.me/form/20594247606456

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    JotForm Support

    Answered by Rodjit on October 19, 2012 at 01:54 AM

    Hi,

    The email address that is associated with your form http://www.jotform.me/form/20594247606456 is NOT in our bounce list.

    So I would suggest to set your form notifications "Sender E-Mail" to noreply@jotform.com which is available in the dropdown options when you set your notifications.

    Hope this helps and let us know if it still does not work.

    Thanks

  • Profile Image

    Answered by posterlism on October 19, 2012 at 02:01 AM

    It works! THANKS!

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    JotForm Support

    Answered by Rodjit on October 19, 2012 at 02:15 AM

    Welcome, our pleasure to help. Let us know if you have any other questions. :)