- turnermom4Asked on March 01, 2018 at 01:46 PM
I am having trouble getting all of my questions to show up on the preview? And when it does preview, the fonts and colors showing are not what I selected on the Build Tab.
This is the URL for what it should look like:
And this is the URL of what it is showing:
- JotForm SupportjonathanAnswered on March 01, 2018 at 02:30 PM
I compared the live form versus in the Form Builder and I see them like this on my browser.
in Form Builder:
live form preview:
I am not able to see any difference. Can you describe which fields have the difference.
We will take a look again once we're able to identify the issue.
- RebeccaAnswered on March 01, 2018 at 02:34 PM
yes I saw after I posted that question that most of my form was deleted after I tried to share the link to collaborate with a friend to see if they could help. But once they open the link, most of my stuff is gone. I have re-created the form twice now and still can't get all of my form to show.
- JotForm SupportjonathanAnswered on March 01, 2018 at 02:46 PM
I checked your account My Forms list and I see only one form so far.
Are you saying that there were forms deleted?
Deleted forms can be found in Trash folder in your My Forms list. But I also did not find any deleted form/s in the trash folder of your account.
In your account activity logs I also did not find any record of form/s being deleted. It shows only one form so far.
Please clarify what exactly is the problem.
- turnermom4Answered on March 01, 2018 at 02:50 PM
The ONE that you are seeing is the only one I hit publish on, but realized after that most of my form was missing. So I tried again, but didn't get any further than checking the preview to see that again my form was missing most of the content. I am about to try it from my phone to see if it works that way.