How can I change my payment option?

  • MonicaGroves
    Asked on March 1, 2018 at 3:02 PM

    Hello -

    I am trying to change the payment option from PayPal to Stripe and it is not moving. Please provide direction to help me coordinate payment with our system.


    Thank you.

    Monica

    Jotform Thread 1402026 Screenshot
  • Sabbir
    Replied on March 1, 2018 at 3:28 PM

    Since you are already using Paypal in your form, you can not use Stripe until you remove paypal from your form.

    Please refer to this screenshot to know how you remove Paypal from your form:

    1519936061removepaypal Screenshot 10

    After removing paypal, you will be able to see other Payment option enabled under your Payment option.

    Let us know if you have any further query.