How can I change my payment option?

  • Profile Image
    MonicaGroves
    Asked on March 01, 2018 at 03:02 PM

    Hello -

    I am trying to change the payment option from PayPal to Stripe and it is not moving. Please provide direction to help me coordinate payment with our system.


    Thank you.

    Monica

  • Profile Image
    Sabbir
    Answered on March 01, 2018 at 03:28 PM

    Since you are already using Paypal in your form, you can not use Stripe until you remove paypal from your form.

    Please refer to this screenshot to know how you remove Paypal from your form:

    1519936061removepaypal.jpg

    After removing paypal, you will be able to see other Payment option enabled under your Payment option.

    Let us know if you have any further query.