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Collect information, payments, and signatures with custom online forms.

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Collect information, payments, and signatures with custom online forms.

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Downloaded all uploads but no email notification received

What is JotForm?

JotForm is a free online form builder which helps you create online forms without writing a single line of code.

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PSNM
Asked on March 01, 2018 at 03:08 PM

Help! I have done the Download All Uploads (twice) but haven't received any email telling me where the files are.

This is a re-post of a comment on How to Download the Submission Files
Richie_P

JotForm Support

Answered on March 01, 2018 at 03:35 PM

I checked your mail logs, and the email zip has been sent already to your email address.

Please check your spam/junk folder the email might have been redirected to those folders.

Let us know how it goes.