Downloaded all uploads but no email notification received

  • PSNM
    Asked on March 1, 2018 at 3:08 PM

    Help! I have done the Download All Uploads (twice) but haven't received any email telling me where the files are.

  • Richie JotForm Support
    Replied on March 1, 2018 at 3:35 PM

    I checked your mail logs, and the email zip has been sent already to your email address.

    Downloaded all uploads but no email notification received Image 1 Screenshot 20

    Please check your spam/junk folder the email might have been redirected to those folders.

    Let us know how it goes.