How to view sub-user's form?

  • fishmaninc
    Asked on March 1, 2018 at 3:59 PM

    I actually have two issues. The first is I have a couple users added to my account. I cannot see a way for me to see their forms or for them to see mine. How is this done?

  • Jed_C
    Replied on March 1, 2018 at 4:04 PM

    UPDATE: Effective October 2018 the Sub-User feature has been discontinued and is no longer available for creating new sub-users. If you had been using this feature previously, you're grandfathered. 

     If you would like to have additional users added to your account, please check out JotForm Enterprise.

    If you have added them as your sub-user, you can only share forms to them but not the other way around. If you want to view their forms, they will need to share it with you by adding your account as their sub-user account.

    For more information, please see our guide here https://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User.

    Let us know if you have any questions or if you need further assistance.