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  • Profile Image

    Form Collapse not working! :-(

    Asked by PackageSamplesShop on October 19, 2012 at 05:20 AM

    Hi!

     

    I created a back-up of a back-up :)

    "Clone of Clone of Package Samples Shop - Customer Uploads"

     

    ... where I added a "From Collapse" to test to have it hidden until tre froms meet my contidions ... 

     

    But this feature doesn't seem to work as it should.

     

    worst part is if you TAB from form to from ... after you filled in the ones on show it takes you to the next (hidden) from ...you shouldn't be able to jump around with tab without meeting said condiitons.

    uploads hidden jump next
  • Profile Image
    JotForm Support

    Answered by NeilVicente on October 19, 2012 at 05:36 AM

    For your information, a form collapse bar cannot be involved in show/hide conditions. That would not work at all.

    I think a page break is what fits your requirement better. Furthermore, such a setup will not need any conditions.

    Check out the following form clone and tell me what you think.

    http://www.jotformpro.com/form/22922004983957?

  • Profile Image

    Answered by PackageSamplesShop on October 19, 2012 at 05:42 AM

    I have tested placing 10 "From Collapes" .. one for each "Design Upload" ... and they worked.

     

    What I wanted to add (maybe this is Fancy, but it's intuitive IMHO :-) ..) ... is that only the 1st 3 forms are shown - name, order and email ... when those are filled ... Upload Design 1 collapse is shown .. then when that is filled next collapse is shown ... and so forth :-)

  • Profile Image

    Answered by PackageSamplesShop on October 19, 2012 at 05:52 AM

    and PS. if it cannot be involved ... why can one then choose it from the "Show/hidde" conditions? :)

     

    Hard to read rules that aren't shown :-)

  • Profile Image
    JotForm Support

    Answered by NeilVicente on October 19, 2012 at 05:54 AM

    I am not saying that form collapse bars do not work. What I'm saying is that they cannot be hidden/shown via conditions, or at least they aren't designed to be use that way.

    I understand that you're trying to use a form collapse to hide/show multiple fields with a single condition. We have actually received a lot of requests for that, and I believe the development team is planning on implementing improvements to the system.

    and PS. if it cannot be involved ... why can one then choose it from the "Show/hidde" conditions? :)

    Hard to read rules that aren't shown :-)

    This is what I'll be forwarding a report ticket for. I will get back to you with an answer soon.

    Thanks!

  • Profile Image

    Answered by PackageSamplesShop on October 19, 2012 at 05:56 AM

    THANKS! :-)

     

     

    ... in the mean time, I will have to do it the hard way ... with a zillion conditions :-)

  • Profile Image
    JotForm Support

    Answered by NeilVicente on October 30, 2012 at 10:30 AM

    Hello,

    I have already fixed this problem. You can now use hide/show conditions on form collapses.

    Please test on your end and let me know if you encounter any other issues.

    Thanks!

  • Profile Image

    Answered by MetroCathedral on April 18, 2013 at 12:53 PM

    I am using the form collapses to allow for sevearl attendees details for a conference registration.

    The problem I'm having is that we I choose 2 attendees, my condition is to show the Contact Person details,  Attnendee #1 details, ad Attendee #2 details and to hide all the other details..  but instead, when I preview, I don't see any of theh details showing up.

     

    Please help! I've spent two nights until 2 am trying to make this work. Really shouldn't be this difficult!

  • Profile Image
    JotForm Support

    Answered by jonathan on April 18, 2013 at 02:00 PM

    @MetroCathedral

    We apologize for any inconvinience. We could have also assisted you faster if you have created you own topic. Please try this now using this link http://www.jotform.com/contact

    Please try to do this now, and provide as much details as you can (like tell us which of your form is this). We will attend to your concern as soon as available.

    Thanks.