How to include empty fields on email notifications?

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    billylevine2003gmailcom
    Asked on March 01, 2018 at 06:23 PM

    the submission summary sent via email is different then the summary in the app.

    The main difference is the email does not include hidden or null values which is what I want.

    Can I do the same from the app

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    Kevin_G
    Answered on March 01, 2018 at 08:04 PM

    It's possible to include empty fields on the email notification, please follow this guide in order to turn off the hide empty fields option on your email: https://www.jotform.com/help/256-How-to-Hide-Empty-Fields-on-Email-Alerts 

    I hope this helps. 

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    billylevine2003gmailcom
    Answered on March 02, 2018 at 05:43 AM
    correct this helps on the email but on the app......is shows all fields
    hidden included on the submissions......can I do turn of hidden null fields
    ...
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    tina
    Answered on March 02, 2018 at 08:39 AM

    In order to include the hidden fields to submissions :

    1) Please go to My Forms:  https://www.jotform.com/myforms/

    2) Click on the name of the form.

    3) After that, click to "Submissions" button.

    4) You will be navigated to the submissions page of the form. Please click to the gear image.1519997596Screen Shot 2018-03-02 at 4.32

    5) Uncheck the "Auto Hide Empty Fields" option.

    1519997941fffe .gif

    I hope this helps.