Is Clearing Form Cache Completely safe

  • Profile Image
    Soundman
    Asked on March 01, 2018 at 08:57 PM

    I've got a number of forms currently active that receive payments. It's vital that no data is lost. Can I be sure clearing the form cache will not cause any issues?

  • Profile Image
    onurc
    Answered on March 02, 2018 at 01:11 AM

    Hi,

    Clear Cache action is completely safe and also we suggest our users to clear their form cache in a period to get better form performance.

    Also you can follow next guide to get more information.

    https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache

    If you have any comment or question, please let us know.

    Kind regards.