Comparison Slider shows a blank image

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    Asked on March 02, 2018 at 08:07 AM

    I was attempting to create a form using the "Comparison Slider" widget. Either I am experiencing "user error" or the widget is depreciated or no longer functioning as intended.

    I placed the widget in my form, selected the "Widget Settings" icon. Under the "General" tab there are only the 2 fields: one for "Image Before" and one for "Image After". The other tab is "Custom CSS". There is no placeholder text to give an example. No "Choose File button". "Sub-lables" do not indicate an address format. They, in fact, have exactly the text (for the "Before" image I think) under each field. No "Drag and Drop" an image capability. No instruction whatsoever that I can see. 

    So first, I attempted using public files from my Dropbox account with the provided sharing link, and next I tried the same from my Google drive account. It did not work – no image loaded. I deleted the widget and tried again. Again, nothing – just a blank form.

    Is this widget still functional? If so, what am I doing wrong? 

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    Answered on March 02, 2018 at 09:51 AM

    As I checked your form, it might be that your dropbox is not giving access to the widget that is why the images are not showing.

    I cloned your form and used my images and the widget is working fine.

    Make sure your image address is working correctly.

    Let us know how it goes.

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    Answered on March 09, 2018 at 07:11 AM

    Thank you! It seems that I warehouse my images or host on a site other than a free Dropbox or Google Account, it works as expected.