Why there is Jotform logo and branding on my form?

  • Profile Image
    islandrecreational
    Asked on March 02, 2018 at 08:57 AM

    hello-


    why at the end of my from there is a sign up for jotform and your logos? thought i was on a branded free paid account??? 

  • Profile Image
    Sabbir
    Answered on March 02, 2018 at 10:46 AM

    I have checked your form with a test submission and I was not able to reproduce the branding issue.

    Please check the screenshot:

    1520005530clientthankyou.jpg

    Can you try clearing your form cache and check back again?

    Please refer to this link to know how you can clear your form cache:

    https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache

    If you have any further query, please let us know.