No email notification received

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    acase
    Asked on March 02, 2018 at 10:49 AM

    Forms are not emailing when submitted, they are only emailing once they are edited.

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    Richie_P
    Answered on March 02, 2018 at 12:22 PM

    We are sorry for the inconvenience this may have caused you.

    I have escalated the issue to our second level.

    We will let you know via this thread if we have updates on the fix.

    Thank you.

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    david
    Answered on March 02, 2018 at 04:40 PM

    The issue causing the delayed emails has been resolved.  The emails that have not yet been sent should send within the next 10-15 minutes.  Any new emails should send immediately.