How do we disable the "build a jotform for free" when the thank you is delivered to the person surveyed?

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    rgannon
    Asked on March 02, 2018 at 11:20 AM
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    Nik_C
    Answered on March 02, 2018 at 12:32 PM

    If the form is under a paid account, you can do that through Settings page https://www.jotform.com/myaccount/settings and just uncheck JotForm branding:

    1520011787Screen Shot 2018-03-02 at 6.29

    Let us know if you have any further questions.

    Thank you!

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    rgannon
    Answered on March 02, 2018 at 01:43 PM
    It was not checked, but still asks “create a Jotform” Free…. how do I stop that. We are a silver customer and that is a problem for our committee
    ...
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    Nik_C
    Answered on March 02, 2018 at 02:08 PM

    I cleared your forms cache, please check, the footer should be removed now. (I did a test submission, please ignore)

    If you experience any further issues, please let us know.

    Thank you!