What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there any way to secure information collected in a jot form, ie credit card information that is then sent by email?

    Asked by bverhaaren on February 15, 2011 at 11:34 AM
  • Profile Image

    Answered by DanielGriffin on February 16, 2011 at 06:37 AM

    Hi Bverhaaren,

    It's generally considered a bad idea to send sensitive information by email because email routing is untrusted.  You could secure the form itself by using an SSL connection (to do this, just change your address from "http" to "https"), but once the email is en route it's in the wild I'm afraid.

    A better solution would be to integrate one of the JotForm payment tools into your form, then you can be sure that the details are secure.  Paypal is the most simple of these and it makes credit card transactions very easy to manage.

    Best regards,

    Daniel