Email notifications are not coming through consistently

  • Profile Image
    Asked on March 02, 2018 at 02:07 PM

    Hi there, we are receiving email notifications sporadically the last 2 days. For example, we did not receive an email notification when this was submitted

    Submission ID:  3958149171325439370

  • Profile Image
    Answered on March 02, 2018 at 02:55 PM

    I checked our logs for that submission and it does look like the email for that submission was sent:


    We have been experiencing some delay with sending emails today but it should now be settled.  Check your inbox to see if that submission arrived delayed.