Participants aren't receiving an email with their response

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    Asked on March 02, 2018 at 02:13 PM

    It seems to be happening specifically with this form: 

    The settings appear to be correct to send emails. Do you know what's going on?

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    Answered on March 02, 2018 at 02:58 PM

    We are aware of this issue of delaying email submission and we already let our developers know about it. We will let you know once it is fixed.

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    Answered on March 02, 2018 at 04:46 PM

    This is now resolved. New emails should be delivered almost instantly as usual.

    Delayed emails are still in queue and will be delivered in the next 10 minutes